Southern Water Fault Leaves Thousands of UK Homes Without Water
A technical issue at a Southern Water supply works has caused a major disruption in Hampshire, leaving thousands of people without water. Residents in Southampton, Romsey, Eastleigh, Totton, and parts of the New Forest have been affected by the loss of water or low pressures since Wednesday, December 18.
Water Supply Disruption
The problem began on Wednesday morning when Southern Water confirmed a technical issue at the Testwood water supply works, preventing water from leaving the site. The company has issued an apology to affected customers and assured them that they are working diligently to restore water supplies by Thursday. However, they have also warned that the issue may persist until the weekend.
Bottled Water Collection Sites
To assist residents during this challenging time, Southern Water has set up bottled water collection sites at two locations:
– Places Leisure, Passfield Avenue, Eastleigh, SO50 9NL
– Lordshill Sainsburys Superstore, Southampton SO16 8HY
Reports of long queues have surfaced at these bottled water stations, urging customers to avoid traveling to other potential locations until they are confirmed open. The company is also continuing to deliver water supplies to customers registered on their priority list. If you need to be added to the priority register, you can call 0330 303 0368.
Hospital Support
In light of the situation, dedicated tankers have been provided to Southampton General Hospital and Princess Anne Hospital, both of which have been impacted by the water supply issue. Southern Water has acknowledged the ongoing disruption and expressed hope that supply will be fully restored by Thursday, although some areas may take longer to regain water access. The company is striving towards having all customers back in supply by the weekend.
This recent incident follows a similar disruption in parts of Surrey earlier in the week, where residents in Sutton, Morden, and Epsom experienced water shortages due to a fault at a Sutton and East Surrey (SES) Water treatment works.
As residents navigate through this challenging period without access to clean water, it is crucial to stay updated on the latest developments from Southern Water and follow their instructions for accessing bottled water. Let’s hope for a swift resolution to this issue so that normalcy can be restored for all affected households. Stay hydrated and be patient during this time of inconvenience.
