Title: Safecall Research Reveals Challenges of Whistleblowing in London Businesses
A recent study conducted by Safecall, an independent whistleblowing hotline service, and Law Debenture company shed light on the attitudes and challenges surrounding whistleblowing in London businesses. The research found that while the vast majority of employees are willing to report malpractice in the workplace, there are significant barriers preventing them from doing so effectively.
Confidence and Anonymity Concerns
According to the study, almost all employees surveyed expressed a willingness to report malpractice, with only 6% stating that they would never do so. However, only 67% of respondents said they were confident in knowing how to report malpractice, and just 53% believed they would remain anonymous if they did so. Additionally, 38% of employees feared facing consequences at work if they were to blow the whistle on misconduct.
Reporting to the Wrong Channels
The research also revealed that many employees may not be reporting malpractice to the appropriate individuals. Over half (52%) of respondents indicated that they would first report wrongdoing to their line managers. This raises concerns about the burden placed on managers to handle such situations effectively, especially if they lack the necessary training. Furthermore, reporting to colleagues who are ill-equipped to address misconduct could result in incorrect procedures being followed and reports not being adequately addressed.
Trust in Independent Whistleblowing Services
Despite the challenges associated with internal reporting processes, the study found that more than half (56%) of employees believe that using an independent whistleblowing service would be more trustworthy than an in-house process. Additionally, two-thirds (65%) of respondents agreed that a proper whistleblowing process can improve company culture. However, only 12% of employees stated that they would report to an independent whistleblowing hotline, highlighting the need for increased awareness and utilization of such services.
Legislative Landscape and the Role of Whistleblowing
The study comes at a time when whistleblowing is gaining prominence, with the EU Whistleblowing Directive driving conversations around the reporting of misconduct. All EU member states have passed legislation compliant with the directive, including the UK’s Workers Protection Act, which emphasizes the importance of whistleblowing in combating workplace sexual harassment.
Expert Insight and Recommendations
Joanna Lewis, Managing Director of Safecall, emphasized the importance of creating a culture that encourages employees to report malpractice while ensuring their anonymity and protection from repercussions. Lewis highlighted the need for proper training for managers who often serve as the first point of contact for whistleblowers. She also stressed the significance of thorough and fair investigations following reports of misconduct.
In conclusion, the research underscores the importance of addressing the challenges and barriers that prevent employees from effectively whistleblowing in the workplace. By promoting formalized independent whistleblowing solutions and fostering a culture of trust and inclusivity, businesses can create a safer and more transparent work environment for all employees.
